Payment and Shipping

Payment Modes

1. Bank transfer/ Bank wire to POSB Account (*only for Singapore customers)

Transfer to: POSB SAVINGS: 248-47994-9

2. Paypal

Note: We had receive various feedbacks from customers ordering via mobile phone that they are not able to see our bank details upon opting bank transfer as preferred payment mode when they checked out from our store. We are working on this issue. For now, if you cannot see our bank details, please email us and we shall provide you the details. We will normally followup all orders by email with bank transfer payment mode to advise the bank details anyway. 

Shipping

A) Singapore Delivery

Two types of delivery are available:

- Normal Mailing

- Flat rate of S$2.50 for Registered Mailing on top of normal shipping costs with tracking number per mail.

 B) International shipping

Delivery by registered mailing with tracking number.

International shipping cost will be reflected during checkout before payment.

Please note we do not ship nail polishes or anything with liquid sold in our shop internationally. We can ship all other non-liquid products.

Shipping cost varies based on destination country depending on total weight of the package.

Tracking number will be updated via email.

Tracking service is available at www.singpost.com

Reminder: For tracking numbers offered for international shipping, limited track and trace results are available. SingPost is only able to advise the status of Registered Mails up to the point they leave Singapore. Some destination posts do not offer online results for Registered Mailing Mode. Addressee may call up their Post Office to check on status by providing the tracking number as reference.

General Info:

Nail Art Singapore is not liable for any lost mail during delivery. All fragile items are protected by bubble wrapped before mailing.

* Registered mailing is highly recommended as it comes with tracking number to prevent lost mail. Article status can be checked at Singpost website.

* Order will be processed within 1 to 2 working days (exclude Saturday and Sunday) upon payment.

* Delivery within Singapore will take around 2-3 working days upon mailing.

* Delivery from Singapore to other countries will take around 10-20 days upon mailing. Some may take up to 1 month. The speed of custom clearance varies at different country.

Limitation: For tracking numbers offered for international shipping, limited track and trace results are available. SingPost is only able to advise the status of Registered Mails up to the point they leave Singapore. Some destination posts do not offer online results for Registered Mailing Mode. Addressee may call up their Post Office to check on status by providing the tracking number as reference.

Your parcel may be subjected to the customs clearance, tax and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.

Terms and Conditions:

Please read the following trading rules accordingly before placing an order:

1) All prices stated are in Singapore Dollars (SGD).

2) Payment accepted by local bank transfer or paypal in Singapore Dollars (SGD) only. This applies to both Singapore and overseas customers.

3) All paid orders will be processed within 1 to 2 working days for shipping. We perform quality and quantity check on goods condition before sending out. All fragile products are carefully bubble-wrapped to reduce chances of broken item due to mishandling during delivery. 

4) Local delivery via normal mailing by Singpost will take around 2-3 working days. Sometimes, it may take up to a month. We will not be held responsible for lost mail via normal mailing. Registered mailing with tracking number is highly recommended to avoid delay in delivery and to prevent lost mail.

5) International delivery will take around 10-30 days upon mailing subject to speed of custom at the destination. Shipping cost is inclusive of tracking number which you will receive it via email. Please check inside junk mail folder, just in case. Your parcel may be subjected to the customs clearance, tax and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility. We are not responsible for items taken by customs, if any.

6) No exchange/refund/cancellation of any order once payment has been made. Refund will only be available due to unavailability of stocks.

7) We reserve our rights to cancel any order without full payment for more than 24 hours from order date.

8) All customers’ details will be treated with the strictest confidence.

9) Products’ picture may differ from computer to computer due to different color resolution.

10) We reserve the rights to amend any information without prior notice.

11) All orders are processed based on information or items submitted through the website instead of Paypal. (i.e shipping address / items). If you choose Paypal as payment method, please double check the paypal cart summary with the website before completing payment.

12) By placing your orders, you are deemed to have agreed to all terms as stated.

 

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